Privacy Policy

Last updated: November 21, 2025

1. Introduction

QuatroCare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use our services or platform
  • Contact us for support or inquiries
  • Subscribe to our newsletter or communications
  • Participate in surveys or feedback programs

This information may include: name, email address, phone number, mailing address, date of birth, health information (with your consent), and other information you choose to provide.

2.2 Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

  • IP address and location data
  • Browser type and version
  • Device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage accounts
  • Send you important updates and communications
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns to enhance user experience
  • Detect, prevent, and address technical issues or security threats
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our platform and conducting our business
  • Legal Requirements: When required by law, court order, or governmental authority
  • Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
  • With Your Consent: When you explicitly authorize us to share your information

5. Health Information

If you provide health-related information, we treat it with the utmost care and in accordance with applicable health privacy laws, including HIPAA where applicable. We use health information solely to provide our care and support services and do not share it except as necessary for service delivery or as required by law.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Opt-Out: Unsubscribe from marketing communications
  • Cookies: Manage cookie preferences through your browser settings

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

QuatroCare

Email: privacy@quatrocare.com

For general inquiries: contact@quatrocare.com