Accessibility Statement
Last updated: November 21, 2025
Our Commitment
QuatroCare is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve these goals.
Our mission is to provide care, safety, and independence through technology, and this commitment extends to making our digital platforms accessible to all users, regardless of their abilities or the technologies they use to access the web.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Our efforts include:
- Providing alternative text for images and visual content
- Ensuring proper heading structure and semantic HTML
- Maintaining sufficient color contrast ratios
- Supporting keyboard navigation throughout the site
- Providing skip navigation links
- Ensuring forms are properly labeled and accessible
- Making content readable and understandable
- Ensuring compatibility with assistive technologies
Accessibility Features
Our website includes the following accessibility features:
Keyboard Navigation
All interactive elements can be accessed using only a keyboard. Users can navigate through the site using Tab, Shift+Tab, Enter, and arrow keys. Focus indicators are visible to help users track their location on the page.
Screen Reader Support
Our site is designed to work with screen readers and other assistive technologies. We use semantic HTML, ARIA labels where appropriate, and ensure that all content is programmatically determinable.
Color and Contrast
We maintain sufficient color contrast ratios (at least 4.5:1 for normal text and 3:1 for large text) to ensure readability. Information is not conveyed through color alone.
Text Alternatives
Images and other non-text content include appropriate alternative text descriptions. Decorative images are marked appropriately to be ignored by assistive technologies.
Responsive Design
Our website is responsive and works across different devices and screen sizes. Content reflows appropriately to accommodate different viewport sizes.
Motion and Animation
We respect user preferences for reduced motion. Animations and transitions can be disabled through the user's system preferences, and we avoid using flashing or rapidly moving content that could trigger seizures.
Known Issues and Ongoing Improvements
While we strive to ensure accessibility, we recognize that some areas may need improvement. We are actively working to address accessibility issues and enhance the user experience for all visitors.
We regularly audit our website for accessibility compliance and make updates as needed. If you encounter any accessibility barriers, please let us know using the contact information provided below.
Third-Party Content
Some content on our website may be provided by third parties. While we strive to ensure that all content meets accessibility standards, we may not have full control over third-party content. We encourage third-party providers to maintain accessibility standards and will work with them to address any issues.
Feedback and Reporting Issues
We welcome your feedback on the accessibility of QuatroCare's website and services. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
QuatroCare Accessibility Team
Email: accessibility@quatrocare.com
For general inquiries: contact@quatrocare.com
When contacting us, please include:
- The URL or page where you encountered the issue
- A description of the accessibility barrier
- Your contact information (if you'd like a response)
- Information about the assistive technology you're using (if applicable)
We aim to respond to accessibility feedback within 5 business days and will work to address reported issues in a timely manner.
Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Voice recognition software
- Keyboard-only navigation
- Switch control devices
We test our website with various assistive technologies and browsers to ensure compatibility. If you use a specific assistive technology and encounter issues, please let us know.
Accessibility Training
Our team receives ongoing training on digital accessibility best practices. We are committed to maintaining and improving our knowledge of accessibility standards and implementing them in our work.
Future Improvements
We are committed to continuous improvement of our website's accessibility. Our ongoing efforts include:
- Regular accessibility audits and testing
- User testing with people with disabilities
- Staying current with accessibility standards and best practices
- Training our development team on accessibility requirements
- Implementing accessibility features in new content and features
Legal Compliance
We are committed to complying with applicable accessibility laws and regulations, including:
- Americans with Disabilities Act (ADA)
- Section 508 of the Rehabilitation Act (where applicable)
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Other applicable local and international accessibility standards
Updates to This Statement
We will review and update this Accessibility Statement regularly to reflect our ongoing commitment and any changes to our accessibility practices. The "Last updated" date at the top of this page indicates when the statement was last revised.